Designing Solutions for Your Business Problems

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A Structured Process for Managers and Consultants josseybass.com

Designing Solutions for Your Business Problems: A Structured Process for Managers and Consultants Betty Vandenbosch ISBN: 978-0-7879-6765-9 Hardcover 208 pages August 2003

DescriptionTable of ContentsRead Excerpt 1 (PDF)Read Excerpt: Teaching Guide (PDF) (PDF)Author InformationReviews Tables & Figures. Acknowledgements.
The Author.
Introduction.
Part One: Getting Started.
1. All Problems are Local: Understanding the Situation.
2. What's the Point? Agreeing on the Objective.
3. People Have to be Interested: Building Relationships.
Using the Tools.
Part Two: Planning the Project.
4. Size Matters: Determining The Scope.
5. Less is More: Constructing Hypotheses.
6. How, When, and Who? Planning the Effort.
7. People Have to be a Part of It: Nurturing Commitment.
Using the Tools.
Part Three; Designing the Solution.
8. Not Just the Facts: Building the Logic.
9. If You Can't Choose, You Lose: Designing the Solution.
10. Who's Going to Do It? Driving Execution.
Using the Tools.
Conclusion.
Appendix A: Mapping Processes.
Appendix B: Interviewing to Collect Data.
Notes.
Index.
How to Use the CD-ROM.