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Dealing with people is probably the biggest problem you face,
especially if you are in business. Yes, and that is also true if you are
a housewife, architect or engineer. Research done a few years ago
under the auspices of the Carnegie Foundation for the Advancement
of Teaching uncovered a most important and significant fact - a fact
later confirmed by additional studies made at the Carnegie Institute
of Technology. These investigations revealed that even in such
technical lines as engineering, about 15 percent of one's financial
success is due to one's technical knowledge and about 85 percent is
due to skill in human engineering-to personality and the ability to
lead people. |
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