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At a dinner party in New York, one of the guests, a woman who had
inherited money, was eager to make a pleasing impression on
everyone. She had squandered a modest fortune on sables,
diamonds and pearls. But she hadn't done anything whatever about
her face. It radiated sourness and selfishness. She didn't realize what
everyone knows: namely, that the expression one wears on one's
face is far more important than the clothes one wears on one's back.
Charles Schwab told me his smile had been worth a million dollars.
And he was probably understating the truth. For Schwab's
personality, his charm, his ability to make people like him, were
almost wholly responsible for his extraordinary success; and one of
the most delightful factors in his personality was his captivating
smile. |
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