Hardcover: 208 pages
Publisher: M E T a Publications; 1 edition (May 1996)
Language: English
ISBN-10: 0916990362
ISBN-13: 9780916990367
Product Description
Explains how we use our communicating processes to generate behaviours which unconsciously stand out on their own and speak for themselves. Covering everything from the sales process through to the close, the text considers the human communication processes present in a wide range of situations