A: What should we do when we find a shortage in the shipment?
航运中发现货物短缺时,我们该怎么办?
B: You could do either of the two things: you could lodge a claim on the ship owner or on the insurance company.
你们可以选用以下两种方法之一:你们可以向船主提出索赔;或者向保险公司提出索赔。
A: Do brokers take care of that?
经纪人处理这类事吗?
B: Yes, they usually do.
是的,他们通常处理这类事。
A: Do they charge for that?
他们对此收费吗?
B: Yes, in Europe they charge a commission 1% of the amount of the claim for their services.
会的。在欧洲,他们就其提供的服务收取索赔总额1%的佣金。
A: How about in China?
那在中国呢?
B: We do the work mostly according to the international laws.
我们主要根据国际法来办.