Part 1 - What Made Them Great
Chapter 1 - The Exceptional Seven and the Traits that Defined Them
Part 2 - Defining Strategies of Exceptional Leaders
Chapter 2 - Place the Customer at the Epicenter of the Business Model
Chapter 3 - Create an Authentic Learning Organization
Chapter 4 - Focus on Solutions
Chapter 5 - Prepare the Organization for Drastic Change
Chapter 6 - Harness the Intellect of Every Employee
Chapter 7 - Create a Performance-Driven Culture
Chapter 8 - Learn From Competitors, but Remain Faithful to the Vision
作者: Jeffrey A. Krames
出版社: McGraw-Hill
出版日期: 200302