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Title:Intercultural competence: interpersonal communication across cultures.
Author(s):Lustig, Myron W. . ; (Author)
Koester, Jolene. ; (Author)
Publication:Boston : Allyn & Bacon,
Edition: 6. edition.
Year:2010
Description:388 sider : ill.
Language:English
Contents:
Preface.
I. COMMUNICATION AND INTERCULTURAL COMPETENCE. 1. Introduction to Intercultural Competence. Imperatives for Intercultural Competence Communication The Challenge of Communicating in an Intercultural World 2. Culture and Intercultural Communication. Culture. Why Cultures Differ. Intercultural Communication. 3. Intercultural Communication Competence. The United States as an Intercultural Community. Competence and Intercultural Communication. Basic Tools for Improving Intercultural Competence.
II. CULTURAL DIFFERENCES IN COMMUNICATION. 4. Cultural Patterns and Communication: Foundations. Defining Cultural Patterns. Components of Cultural Patterns. Characteristics of Cultural Patterns. Cultural Patterns and Intercultural Competence. 5. Cultural Patterns and Communication: Taxonomies. Hall's High- and Low-Context Cultural Taxonomies Hofstede's Cultural Taxonomies The GLOBE Cultural Taxonomy Cultural Taxonomies and Intercultural Competence. 6. Cultural Identity and Cultural Biases Cultural Identity. Cultural Biases. Identity, Biases, and Intercultural Competence
III. CODING INTERCULTURAL COMMUNICATION. 7. Verbal Intercultural Communication. The Power of Language in Intercultural Communication. Definition of Verbal Codes. Language, Thought, Culture, and Intercultural Communication. Verbal Codes and Intercultural Competence. 8. Nonverbal Intercultural Communication. Definition of Nonverbal Codes. Cultural Universals in Nonverbal Communication. Cultural Variations in Nonverbal Communication. Nonverbal Messages in Intercultural Communication. Synchrony of Nonverbal Communication Codes. Nonverbal Communication and Intercultural Competence. 9. The Effects of Code Usage in Intercultural Communication. Preferences in the Organization of Verbal Codes Cultural Variations in Persuasion Cultural Variations in the Structure of Conversations Effects of Code Usage on Intercultural Competence
IV. COMMUNICATION IN INTERCULTURAL RELATIONSHIPS. 10. Intercultural Competence in Interpersonal Relationships. Cultural Variations in Interpersonal Relationships The Maintenance of Face in Interpersonal Relationships Improving Intercultural Relationships Interpersonal Relationships and Intercultural Competence 11. Episodes, Contexts, and Intercultural Interactions. Social Episodes in Intercultural Relationships. Contexts for Intercultural Communication. Episodes, Contexts, and Intercultural Competence. 12. The Potential for Intercultural Competence. Intercultural Contact The Ethics of Intercultural Competence. The Perils and Prospects for Intercultural Competence. Resources. Intercultural Films.
Online Resources.
Notes. Credits.
Author Index.
Subject Index.
2012年出了第七版，http://www.coursesmart.com/9780205212620， 目录：
In this Section: 1) Brief Table of Contents 2) Full Table of Contents
1) Brief Table of Contents
Part 1: Communication and Intercultural Competence Chapter 1: Introduction to Intercultural Competence Chapter 2: Culture and Intercultural Communication Chapter 3: Intercultural Communication Competence
Part 2: Cultural Differences in Communication Chapter 4: Cultural Patterns and Communication: Foundations Chapter 5: Cultural Patterns and Communication: Taxonomies Chapter 6: Cultural Identity and Cultural Biases
Part 3: Coding Intercultural Communication Chapter 7: Verbal Intercultural Communication Chapter 8: Nonverbal Intercultural Communication Chapter 9: The Effects of Code Usage in Intercultural Communication
Part 4: Communication In Intercultural Relationships Chapter 10: Intercultural Competence in Interpersonal Relationships Chapter 11: Episodes, Contexts, and Intercultural Interactions Chapter 12: The Potential for Intercultural Competence
2) Full Table of Contents
Part 1: Communication and Intercultural Competence Chapter 1: Introduction to Intercultural Competence Imperatives for Intercultural Competence Communication The Challenge of Communicating in an Intercultural World Chapter 2: Culture and Intercultural Communication Culture Why Cultures Differ Intercultural Communication. Chapter 3: Intercultural Communication Competence The United States as an Intercultural Community Competence and Intercultural Communication Basic Tools for Improving Intercultural Competence
Part 2: Cultural Differences in Communication Chapter 4: Cultural Patterns and Communication: Foundations Defining Cultural Patterns Components of Cultural Patterns Characteristics of Cultural Patterns Cultural Patterns and Intercultural Competence Chapter 5: Cultural Patterns and Communication: Taxonomies Hall's High- and Low-Context Cultural Taxonomies Hofstede's Cultural Taxonomies The GLOBE Cultural Taxonomy A Synthesis of Cultural Taxonomies Chapter 6: Cultural Identity and Cultural Biases Cultural Identity Cultural Biases Identity, Biases, and Intercultural Competence
Part 3: Coding Intercultural Communication Chapter 7: Verbal Intercultural Communication. The Power of Language in Intercultural Communication Definition of Verbal Codes Language, Thought, Culture, and Intercultural Communication Verbal Codes and Intercultural Competence Chapter 8: Nonverbal Intercultural Communication Characteristics of Nonverbal Codes Cultural Universals in Nonverbal Communication Nonverbal Functions in Intercultural Communication Cultural Variations in Nonverbal Communication Nonverbal Messages in Intercultural Communication Synchrony of Nonverbal Communication Codes Nonverbal Communication and Intercultural Competence Chapter 9: The Effects of Code Usage in Intercultural Communication Preferences in the Organization of Verbal Codes Cultural Variations in Persuasion Cultural Variations in the Structure of Conversations Effects of Code Usage on Intercultural Competence
Part 4: Communication In Intercultural Relationships Chapter 10: Intercultural Competence in Interpersonal Relationships Cultural Variations in Interpersonal Relationships The Maintenance of Face in Interpersonal Relationships Improving Intercultural Relationships Interpersonal Relationships and Intercultural Competence Chapter 11: Episodes, Contexts, and Intercultural Interactions Social Episodes in Intercultural Relationships Contexts for Intercultural Communication Episodes, Contexts, and Intercultural Competence Chapter 12: The Potential for Intercultural Competence Intercultural Contact The Ethics of Intercultural Competence The Perils and Prospects for Intercultural Competence Resources Intercultural Films
Online Resources
Notes
Credits
Author Index
Subject Index
Title:Communicating across cultures
Author(s):Ting-Toomey, Stella.
Publication:New York : Guilford Press,
Year:1999
Description:xvii, 310 p. : ill. ; 23 cm.
Language:English
Series:The Guilford communication series; Variation: Guilford communication series.
Standard No:ISBN: 1572304456 (pbk. : alk. paper); 9781572304451 (pbk. : alk. paper); 1572304278 (hc : alk. paper); 9781572304277 (hc : alk. paper); LCCN: 98-49353
Contents:
Conceptual Foundations --; Intercultural Communication: An Introduction --; Why Study Intercultural Communication? --; Global Diversity Trends --; Domestic Diversity Trends --; Interpersonal Learning Opportunities --; What Is Intercultural Communication? --; Conceptualization of Culture --; Conceptualization of Intercultural Communication --; Intercultural Communication: Five Core Assumptions --; Mindful Intercultural Communication: An Identity Negotiation Perspective --; The Identity Negotiation Perspective --; The Theoretical Background --; Primary Identity Domains --; Situational Identities --; The Identity Negotiation Theory --; Core Theoretical Assumptions --; Mindful Intercultural Communication --; Threefold Outcomes of Mindful Intercultural Communication --; Mindful Intercultural Communication: Criteria and Components --; The Intercultural Communication Process: Dissimilar Assumptions --; Value Orientations and Intercultural Encounters --; Classical Value Orientations --; Basic Assumptions --; People-Nature Value Orientation --; Temporal Orientation --; Human Nature Orientation --; Activity Orientation --; Relational Orientation --; Cross-Cultural Organizational Value Dimensions --; Individualism-Collectivism: The Core Dimension --; The Power Distance Dimension --; The Uncertainty Avoidance Dimension --; The Masculinity and Femininity Dimension --; The Confucian Dynamism Dimension --; Loose and Tight Social Structures --; Values, Self-Conception Consequences, and Interaction --; Independent and Interdependent Self-Construal --; Personal and Collective Self-Esteem.
Title:
Title:
Title:Handbook of intercultural training.
Author(s):Landis, Dan.
Bennett, Janet Marie.
Bennett, Milton J.
Publication:Thousand Oaks, Calif. : Sage Publications,
Edition: 3rd ed. / editors, Dan Landis, Janet M. Bennett, Milton J. Bennett.
Year:2004
Description:xii, 515 p. : ill. ; 26 cm.
Language:English
Standard No:ISBN: 0761923322 (pbk. : acid-free paper); 9780761923329 (pbk. : acid-free paper); LCCN: 2003-15002
Contents:
Introduction and overview /; Janet Bennett, Milton Bennett, Dan Landis
Part I.; State of the art of intercultural training --; Intercultural training in historical perspective /; Margaret D. Pusch --; An analysis of methods for intercultural training /; Sandra Mumford Fowler, Judith M. Blohm --; Instrumentation in intercultural training /; R. Michael Paige --; Evaluation studies of cross-cultural training programs : a review of the literature from 1988-2000 /; Mark E. Mendenhall ...
Part II.; Theory into practice --; Developing intercultural sensitivity : an interactive approach to global and domestic diversity /; Janet Bennett, Milton Bennett --; Fundamental psychological processes in intercultural relations /; John W. Berry --; Psychological theories of culture contact and their implications for intercultural training and interventions /; Colleen Ward --; Translating conflict face-negotiation theory into practice /; Stella Ting-Toomey --; Embodied ethnocentrism and the feeling of culture : a key to training for intercultural competence /; Milton J. Bennett, Ida Castiglioni --; Media and intercultural training /; Carlos E. Cortes --;
Part III.; Training for specific contexts --; Study abroad at the university level /; Kenneth Cushner, Ata U. Karim --; Intercultural reentry of students and professionals : theory and practice /; Judith Martin, Teresa Harrell --; Long-term cross-cultural adaptation : translating an integrative theory into practice /; Young Yun Kim --; The evolution of cross-cultural training in the Peace Corps /; Laurette Bennhold-Samaan --; Diversity management and training in non-American forces /; Donna Winslow, Stefan Kammhuber, Joseph L. Soeters --; Looking into studies of heterogeneous small groups : an analysis of the research findings /; Aysen Bakir, Dan Landis, Kenji Noguchi --;
Part IV.; Final thoughts --; Afterword :; Reflections on the future of training /; George Renwick --; Synthesizing theory building and practice in intercultural training /; Dan Landis, Dharm P.S. Bhawuk.
Title:Intercultural communication training : an introduction /
Author(s):Brislin, Richard W., 1945-
Yoshida, Tomoko.
Publication:Thousand Oaks : Sage Publications,
Year:1994
Description:ix, 222 p. : ill. ; 23 cm.
Language:English
Series:Communicating effectively in multicultural contexts ;; 2; Variation: Communicating effectively in multicultural contexts ;; 2.
Standard No:ISBN: 0803950748; 9780803950740; 0803950756 (pbk.); 9780803950757 (pbk.); LCCN: 93-43061
Abstract:
A comprehensive guidebook that provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, it emphasizes those aspects of training that explicitly involve face-to-face communication.
Contents:
1. An Introduction to Programs, Goals, and Needs Assessment for Training -- 2. Awareness and Knowledge as Content Areas for Intercultural Communication Training -- 3. Emotional Challenges -- 4. Acquiring Intercultural Communication Skills -- 5. Putting the Elements Together: Designing and Administering an Effective Intercultural Training Program -- 6. The Evaluation of Training Programs -- 7. Issues Affecting the Future of Intercultural Training.
Title:Introducing intercultural communication : global cultures and contexts /
Author(s):Liu, Shuang.
Gallois, Cynthia.
Volcic, Zala.
Publication:London ; Thousand Oaks, Calif. : SAGE,
Edition: 1st ed.
Year:2011
Description:x, 318 p. : ill. ; 24 cm.
Language:English
Contents:
1. Challenges of Living in a Global Society -- Living in a global village -- Contributors to cultural diversity -- The necessity and benefits of intercultural communication -- Summary -- Case Study: The Cronulla riots -- Further Reading
-- 2. Understanding Communication -- The essence of communication -- The multifaceted nature of communication -- Models of communication -- Levels of communication -- Communication and culture -- Summary -- Case Study: Hanging out in the public square -- Further Reading
-- 3. Understanding Culture -- The pervasive nature of culture -- Definitions and components of culture -- Characteristics of culture -- Subcultures -- Summary -- Case Study: The Roma people in Eastern Europe -- Further Reading
-- 4. The Influence of Culture on Perception -- The nature of human perception -- Stages of the perception process -- The influence of culture on perception
Perception and intercultural communication -- Summary -- Case Study: How are Eastern Europeans perceived by the West? -- Further Reading
-- 5. Cultural Orientations and Behaviours -- Culture as a repertoire of human behaviours -- Dimensions of culture -- Kluckhohn and Strodtbeck's value orientations -- Intercultural communication ethics -- Summary -- Case Study: Dinner at a Japanese home -- Further Reading
-- 6. Verbal Communication and Culture -- The power of language -- The components and characteristics of verbal codes -- Language and perception -- Cultural variations in verbal communication -- Language and identity -- Summary -- Case Study: How many languages still exist in the world today? -- Further Reading
-- 7. Nonverbal Communication and Culture -- Universality and variation of nonverbal communication -- Characteristics and functions of nonverbal codes -- Types of nonverbal communication -- Influence of culture on nonverbal communication -- Summary -- Case Study: Yum cha and Chinese culture -- Further Reading
8. Categorization, Subgroups, and Identities -- The multifaceted nature of identities -- Social categorization and identities -- Subgroup memberships and different types of identities -- Identities and intercultural communication -- Summary -- Case Study: History of South African identity and apartheid in South Africa -- Further Reading
-- 9. Developing Relations with Culturally Different Others -- The nature of human relationships -- Dimensions of human relationships -- Stages of human relationship development -- Culture and human relationship development -- Developing intercultural relationships -- Summary -- Case Study: Love by arrangement in India -- Further Reading
-- 10. Managing Intercultural Conflicts -- Pervasiveness of intercultural conflicts -- Potential sources of intercultural conflict -- Stages in the conflict process -- Conflict management styles and approaches -- Influence of culture on conflict management -- Summary -- Case Study: Violent conflicts in the former Yugoslavia -- Further Reading
11. The Mass Media, Technology, and Cultural Change -- The world of the mass media -- Globalization, technology, and the mass media -- The mass media and symbolic social reality -- The mass media and cultural change -- Summary -- Case Study: OhMyNews in South Korea -- Further Reading
-- 12. Immigration and Acculturation -- Immigration and cultural diversity -- Migration and globalization -- Diversity and multiculturalism -- Acculturation and culture shock -- Cross-cultural adaptation -- Summary -- Case Study: Migration and diversity in Australia -- Further Reading
- 13. Becoming an Effective Intercultural Communicator -- Global and local dimensions of culture -- Homogenization and fragmentation -- From local to global -- From global to local -- Developing intercultural competence -- Summary -- Case Study: Doctors without Borders -- Further Reading.
Standard No:ISBN: 9781848600355 (hbk.); 1848600356 (hbk.); 9781848600362 (pbk.); 1848600364 (pbk.); National Library: 015589925 LCCN: 2009-943439
Title:Managing intercultural conflict effectively /
Author(s):Ting-Toomey, Stella.
Oetzel, John G.
Publication:Thousand Oaks, Calif. : Sage Publications,
Year:2001
Description:xiv, 234 p. : ill. ; 24 cm.
Language:English
Series:Communicating effectively in multicultural contexts ;; v. 6; Variation: Communicating effectively in multicultural contexts ;; v. 6.
Standard No:ISBN: 0803948425 (cloth : acid-free paper); 9780803948426 (cloth : acid-free paper); 0803948433 (pbk. : acid-free paper); 9780803948433 (pbk. : acid-free paper); LCCN: 2001-351
Contents:
Intercultural conflict: an introduction
-- Intercultural conflict: a culture-based situational model
-- Intercultural-intimate conflict in personal relationships
-- Intercultural conflict in diverse work groups
-- Intercultural conflict between managers and employees in organizations
-- Managing intercultural conflict competently
-- Appendix: Measures of face concerns and facework behaviors in four national cultures.
Title:Intercultural interactions : a practical guide
Author(s):Cushner, Kenneth
Brislin, Richard W.,; 1945-
Publication:Thousand Oaks : Sage,
Edition: 2nd ed.
Year:1996
Description:xiv, 365 p. ; 22 cm.
Language:English
Series:Cross-cultural research and methodology series ;; v. 9; Variation: Cross-cultural research and methodology series ;; v. 9.
Standard No:ISBN: 0803959907 (C : acid-free paper); 9780803959903 (C : acid-free paper); 0803959915 (P : acid-free paper); 9780803959910 (P : acid-free paper); LCCN: 95-35480
Contents:
1. Information for People About to Interact Extensively in Another Culture
-- 2. Information for Teachers and Cross-Cultural Trainers
-- 3. Host Customs
-- 4. Interacting With Hosts
-- 5. Settling In and Making Adjustments
-- 6. Tourist Experiences
-- 7. The Workplace
-- 8. The Family
-- 9. Education and Schooling
-- 10. Returning Home
-- 11. People's Intense Feelings
-- 12. Knowledge Areas
-- 13. The Bases of Cultural Differences.
Title:Rhetoric in intercultural contexts /
Author(s):Tanno, Dolores V.
González, Alberto,; 1954-
Corp Author(s):National Communication Association (U.S.)
Publication:London : SAGE,
Year:2000
Description:190 p. ; 22 cm.
Language:English
Series:International and intercultural communication annual,; v. 22; Variation: International and intercultural communication annual ;; v. 22.
Standard No:ISBN: 0761921036 (cloth); 9780761921035 (cloth); 0761921044 (pbk.); 9780761921042 (pbk.) Series ISSN: 0270-6075 ;
Contents
PART ONE: INTRODUCTION
Rhetoric at the InterculturesAlberto Gonz醠ez and Dolores V Tanno
PART TWO: PERSPECTIVES ON RHETORIC AND INTERCULTURAL COMMUNICATION
The Cultures of RhetoricRobert Shuter
Situating Rhetoric in Cultural DiscoursesDonal Carbaugh and Karen Wolf
Africalogical Theory BuildingRonald L Jackson II
Positioning the Discourse
Opening the FutureRaymie E McKerrow
Postmodern Rhetoric in a Multicultural World
Asking New Questions of Old TextsVanessa Bowles Beasley
Presidential Rhetoric and the Demands of Multiculturalism
Some Elementary Methodological Reflections on the Studying of the Chinese Rhetorical TraditionMary M Garret
PART THREE: RHETORIC IN INTERCULTURAL CONTEXTS
George Bush Goes to RioTaria Rai Peterson and Kathi Lynn Pauley
Implications for US Participation in Global Environmental Governance
Rhetoric and Intercultural Friendship FormationElisabeth Gareis
Water-Related Figurative Language in the Rhetoric of MenciusRingo Ma
The Cultural Perspective of a Public Health Facility for Oklahoma American IndiansLynda Dee Dixon and Paul M Shaver
Architectural Change as Rhetoric
PART FOUR: FORUM: DEVELOPING FRAMEWORKS FOR INTERCULTURAL RHETORICAL ANALYSIS
On the Intersection of Rhetoric and Intercultural CommunicationWilliam J Starosta
A Twenty-Five Year Personal Retrospective
Future Research on Rhetoric and Intercultural CommunicationJohn C Hammerback
Moving Forward from Starosta's 'Intersection'
A Response to Bill Starosta's 'On the Intersection of Rhetoric and Intercultural Communication'Raka Shome
Response to Commentaries by Hammerback and ShomeWilliam J Starosta
Title:The language and intercultural communication reader /
Author(s):Hua, Zhu.
Publication:Milton Park : Routledge,
Year:2011
Description:XIV, 430 S.
Language:Undetermined
Standard No:ISBN: 0203831527; 0415549124; 0415549132; 9780203831526; 9780415549127; 9780415549134; LCCN: 2010-32341
Contents:
The relation of habitual thought and behaviour to language / Benjamin Whorf
-- Is the world made up of nouns or verbs? / Richard Nisbett
-- Hofstede's value dimensions and Hall's high context/low context / Larry A. Samovar, Richard Porter & Lisa A. Stefani
-- Part 2 Cultural approaches to discourse and pragmatics: Theorectical considerations
-- Interpersonal politeness and power / Ron Scollon & Suzanne Wong Scollon
-- Politeness phenomena in Modern Chinese / Yueguo Gu
-- How and why honorifics can signify dignity and elegance: The indexicality and reflexivity of linguistic rituals / Sachiko Ide
-- Managing rapport in talk: Using rapport sensitive incidents to explore the motivational concerns underlying the management of relations / Helen Spencer-Oatey
-- Cultural scripts: what are they and what are they good for? / Cliff Goddard & Anna Wierzbicka;
Part 3 Communication patterns across cultures: empirical examples : Requests and apologies: a cross-cultural study of speech act realisation patterns / Shoshana Blum-Kulka and Elite Olshtain
-- The Dugri ritual / Tamar Katriel
-- The pragmatic functions of the recitation of Quranic verses by Muslims in their oral genre: The case of Insha allah, God's willing / Ayman Nazzal
-- The silent Finn revisited / Kari Sajavaara and Jaakko Lehtonen
-- Notes for students and instructors : Part 4 Teaching and learning cutural variations of language use: Small cultures / Adrian Holliday
-- Developmental patterns in second language pragmatics / Gabriele Kasper and Kenneth R. Rose
-- Signaling and preventing misunderstanding in English as lingua franca communication
-- Anna Mauranen / Notes for students and instructors
-- PART 5 INTERCULTURALITY -- Introduction to part five: -- intercultural or not? beyond celebration of cultural differences in miscommunication analysis / Srikant Sarangi;
The interactive constitution of interculturality: How to be a Japanese with words / Aug Nishizaka
-- -- Constructing membership in the in-group: affiliation and resistance among urban tanzanians / Christina Higgins -- Notes for students and instructors:
PART 6 INTERCULTURAL COMMUNICATION IN A PROFESSIONAL CONTEXT: Introduction to Part Six / Intercultural communication at work in Australia: Complaints and apologies in turns / Michael Clyne, Martin Ball and Deborah Neil
-- Suggestions to buy: Television commercials from the U.S., Japan, China and Korea / Richard Schmidt, Akihiko Shimura, Zhigang Wang and Hy-sook Jeong
-- Interruptive strategies in British and Italian Management meetings / Francesca Bargiela-Chiappini and Sandra J. Harris
-- Displaying closeness and respectful distance in Montevidean and Quite駉 service encounters / Rosina Márquez Reiter and María E. Placencia.
APA Handbook of Intercultural Communication
Edited by David Matsumoto
Pages: 329
Item #: 4317223
ISBN: 978-1-4338-0778-7
Publication Date: April 2010
Overview
In today's globalized world of international contact and multicultural interaction, effective intercultural communication is increasingly a prerequisite for social harmony and organizational success.
This handbook illustrates how the practical, problem-solving approach of applied linguistics can illuminate a range of issues that arise in real-life intercultural interaction. Experts from a range of social science disciplines, including psychology, applied thoughts, and anthropology, describe, analyze, and where possible, propose solutions to language-related problems.
This book presents theoretical and applied examinations of topics that have contemporary relevance in intercultural settings, including power, dominance, discrimination, social boundaries, taboos, conflict, and identity. Applied chapters cover intercultural communication in school, work, and healthcare settings; as well as in intimate relationships, and in training environments.
Contents
Contributors
Introduction
—David Matsumoto
I. Theoretical Perspectives
1.A Cognitive Pragmatic Perspective on Communication and Culture
—Vladimir Žegarac
2.Psychological Perspectives: Social Psychology, Language, and Intercultural Communication
—Madeleine Brabant, Bernadette Watson, and Cindy Gallois
3.Emotion and Intercultural Adjustment
—David Matsumoto, Seung Hee You, and Jeffrey A. LeRoux
4.Multidisciplinary Perspectives on Intercultural Conflict: The "Bermuda Triangle" of Conflict, Culture, and Communication
—Nathalie van Meurs and Helen Spencer-Oatey
5.Discrimination in Discourse
—Martin Reisigl
6.Power and Dominance in Intercultural Communication
—Winfried Thielmann
7.Communicating Identity in Intercultural Communication
—Janet Spreckels and Helga Kotthoff
8.Multilingual Forms of Talk and Identity Work
—Benjamin Bailey
9.Crossing–Negotiating Social Boundaries
—Pia Quist and J. Normann J鴕gensen
10.Silence and Taboo
—Sabine Krajewski and Hartmut Schr鰀er
II. Applied Intercultural Communication
11.Intercultural Communication in Healthcare Settings
—Celia Roberts
12.Schools and Cultural Difference
—Albert Scherr
13.The Cultural Context of Media Interpretation
—Perry Hinton
14.Cross-Cultural Communication in Intimate Relationships
—Ingrid Piller
15.Adapting Authentic Workplace Talk for Workplace Intercultural Communication Training
—Jonathan Newton
16.Intercultural Training
—Martina Rost-Roth
Index
About the Editor
Title:Understanding intercultural communication /
Author(s):Ting-Toomey, Stella.
Chung, Leeva C.,; 1965-.
Publication:Oxford ; New York : Oxford University Press,
Edition: 2. ed.
Year:2011
Description:p. cm.
Language:English
Standard No:ISBN: 9780199739790 (pbk. : alk. paper); 019973979X (pbk. : alk. paper); 9780199873739 (website); 0199873739 (website); 9780199773367 (instructors edition : alk. paper); 019977336X (instructors edition : alk. paper); 9780199828135 (international edition : alk. paper); 019982813X (international edition : alk. paper) LCCN: 2011-21033
DescriptionWritten in a conversational style, this book introduces students to the foundations of intercultural communication, a vibrant discipline within the field. Authors Stella Ting-Toomey and Leeva Chung take a multicontextual, inclusive approach that balances international and intercultural communication issues against U.S. domestic diversity issues. In addition to emphasizing a value-oriented perspective on intercultural encounters, the text contains a robust ethical chapter, complete with specific guidelines that will help students become ethical intercultural communicators.
By integrating current empirical research with lively intercultural examples, the authors ask thought-provoking questions and pose ethical dilemmas for students to ponder. The text offers a sprawling treatment of such topics as ethnic and cultural identity change, culture shock and intercultural adjustment, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics.
Table of Contents
Dedication Page
Preface
Acknowledgments
About the Authors
Part One: Fundamental Concepts in Intercultural Communication
1: Why Study Intercultural Communication?
Practical Reasons to Study Intercultural Communication
Adjusting to Global Workplace Heterogeneity
Adapting to Domestic Workforce Diversity
Engaging in Creative Multicultural Problem Solving
Comprehending the Role of Technology in Global Communication
Facilitating Better Multicultural Health Care Communication
Enhancing Intercultural Relationship Satisfaction
Fostering Global and Intrapersonal Peace
Deepening Cultural Self-Awareness and Other-Awareness
Culture: A Learned Meaning System
Surface-Level Culture: Popular Culture
Intermediate-Level Culture: Symbols, Meanings, and Norms
Deep-Level Culture: Traditions, Beliefs, and Values
Stamping Your Intercultural Passport
2: What Is Intercultural Communication Flexibility?
Defining Intercultural Communication: A Process Model
Intercultural Communication Process: Overall Characteristics
Intercultural Communication: Meaning Characteristics
Practicing Intercultural Communication Flexibility
Three Content Components: Knowledge, Attitude, and Skills
Three Criteria: Appropriateness, Effectiveness, and Adaptability
Developing Intercultural Communication Flexibility
A Staircase Model
An Essential Hook: A Mindful Perspective
Deepening Intercultural Process Thinking
Process Consciousness: Underlying Principles
Intercultural Reality Check: Do-Ables
3: What Are the Essential Cultural Value Patterns?
Functions of Cultural Values
Analyzing Cultural Values
Identity Meaning Function
Explanatory Function
Motivational Function
Ingroup-Outgroup Evaluative Function
Analyzing Cultural Value Dimensions
Discovering Cultural Values
Identity: Individualism-Collectivism Value Pattern
Power: Small-Large Power Distance Value Pattern
Uncertainty: Weak-Strong Uncertainty Avoidance Value Pattern
Sex Roles: Feminine-Masculine Value Pattern
Additional Value Orientation Patterns
Value Orientations: Background Information
Meaning: Activity Value Orientation
Destiny: People-Nature Value Orientation
Time: Temporal Value Orientation
Individual Socialization Development
Independent Versus Interdependent Self-Construal
Horizontal Versus Vertical Self-Construal
Internal Versus External Locus of Control
Intercultural Reality Check: Do-Ables
4: What Are the Keys to Understanding Cultural and Ethnic Identities?
Family and Gender Socialization
Families Come in Different Shapes
Gender Socialization and Interaction Patterns
Group Membership: Intercultural Boundary Crossing
The Process of Acculturation and Enculturation
Systems-Level Factors
Individual-Level Factors
F2F and Network-Level Factors
Mass Media-Level Factors
Group Affiliation and Identity Formation
Cultural Identity Conceptualization
Ethnic Identity Conceptualization
Ethnic/Racial Identity Change Process
Cultural-Ethnic Identity Typological Model
Racial-Ethnic Identity Development Model
Multiracial and Biracial Identity
Intercultural Reality Check: Do-Ables
Part Two: Crossing Cultural and Communication Boundaries Adaptively
5: What Is Culture Shock?
Unpacking Culture Shock
Characteristics of Culture Shock
Pros and Cons of Culture Shock
Approaching Culture Shock: Underlying Factors
Initial Tips To Manage Culture Shock
Intercultural Adjustment: Developmental Patterns
The U-Curve Adjustment Model
The Revised W-Shaped Adjustment Model
Culture Shock: Peaks and Valleys
Reentry Culture Shock
Reentry Culture Shock: Surprising Elements
Resocialization: Different Returnees' Profiles
Intercultural reality Check: Do-Ables
6: What Is the Connection Between Verbal Communication and Culture?
Human Language: Distinctive Features and Rule Patterns
Distinctive Language Features: Arbitrariness, Abstractness, Meaning-Centeredness, and Creativity
Multiple Rule Patterns: Phonological, Morphological, Syntactic, Semantic, and Pragmatic Rules
Appreciating Diverse Language Functions:
The Cultural Worldview Function
The Everyday Social Reality Function
The Cognitive Shaping Function
The Group Membership Identity Function
The Social Change Function
Verbal Communication Styles: A General Framework
Defining Low-Context and High-Context Interaction Patterns
Direct and Indirect Verbal Styles
Self-Enhancement and Self-Humbling Verbal Styles
Beliefs Expressed in Talk and Silence
Intercultural Reality Check: Do-Ables
7: What Are the Different Ways to Communicate Nonverbally Across Cultures?
The Impact of Nonverbal Communication
Making Sense of Nonverbal Communication
One Code, Countless Interpretations
Verbal and Nonverbal Comparisons
Forms of Nonverbal Communication
Physical Appearance
Paralanguage
Facial Expressions
Gestures
Haptics
Boundary Regulations
Regulating Interpersonal Boundaries
Environmental Boundaries
Psychological Boundaries
Regulating Time
Intercultural Reality Check: Do-Ables
Part Three: Managing Challenges in Intercultural Relationships Flexibly
8: What Causes Us to Hold Biases Against Outgroups?
Human Perception Tendencies: Some General Principles
Selective Attention
Selective Organization and Labeling
Selective Interpretation
Biased Intergroup Filters: Ethnocentrism and Stereotypes
Ethnocentrism and Communication
Distances of Indifference, Avoidance, and Disparagement
Developmental Model of Intercultural Sensitivity (DMIS)
Stereotypes and Communication
Stereotypes: We Are What We Watch
Marking Ingroup/Outgroup Membership Boundaries
Us versus Them
Group Membership Struggles
Intergroup Attribution Biases
Shattered Lens: Prejudice, Discrimination, and Racism
Prejudice: Multiple Explanations and Functions
Prejudiced Remarks or Innocent Jokes?
Four Discriminatory Practices
Different Types of Racism
Reducing Prejudice and Discrimination
Intercultural Reality Check: Do-Ables
9: How Can We Manage Intercultural Conflict Flexibly?
Intercultural Conflict: Cultural Background Factors
Culture-Based Conflict Lenses
Intercultural Workplace Conflict Grid
Intercultural Conflict Perceptions
Intercultural Conflict Goal Issues
Perceived Scarce Resources
Intercultural Conflict Process Factors
Defining Conflict Styles
Cross-Cultural Conflict Styles
Cross-Ethnic Conflict Styles and Facework
Flexible Intercultural Conflict Skills
Facework Management
Mindful Listening
Cultural Empathy
Mindful Reframing
Adaptive Code-Switching
Intercultural Reality Check: Do-Ables
10: What Are the Challenges in Developing an Intercultural-Intimate Relationship?
Developing Intercultural-Intimate Relationships: Invisible Challenges
Cultural-Ethnic Membership Values
Love Expectations and Expressions
Autonomy-Connection Issues
Communication Decoding Issues
Intercultural-Intimate Relationship Attraction: Facilitating Factors
Perceived Physical Attractiveness
Perceived Similarity
Cross-Cultural Self-Disclosure Comparisons
Online Disclosure of Affection
Third Party Matchmakers: Online and Mobile Dating
Intercultural/Interracial Romantic Relationship Development
Intercultural-Intimate Conflict: Obstacles and Stumbling Blocks
The Encounter: Prejudice and Racism
Countering Racism and Prejudice: Coping Strategies
Relational Transgressions and Terminations
Raising Secure Bicultural Children
Bicultural Identity Struggles
Cultivating a Secure Multifaceted Identity
Intercultural Reality Check: Do-Ables
11: What Are the Communication Issues Facing a Global Identity?
Wired and On: The Roar of the Internet
The Internet as our Central Station
Wired Communication
The Transformation of Local and Global Identities
The Lens of Television: Identity Imitation
Global Television Impact
Be Hip, be Hot, and Pop Culture Impact
Outsourced Beats: You are What You Can Dance To
You are What you Wear: Pop Culture as Fashion
Who and What are e.netizens?
Defining the Background of e.netizens
Characteristics of an e.netizen Identity
The Dialectics Pulls of an e.netizen
Spatial Zone Dialectics
Temporal Zone Dialectics
The Tipping Point: Communication Pattern Changes
Gadget Communication Patterns: Fast and Furious
Sharing Intimate Partners with a Gadget
Language Styles: Text, Tweet, Talk
Communicating to be Social Change Agents
Present but Virtual
Personal Identities in Flux: The Global Face
Intercultural Reality Check: Do-Ables
12: How Can We Become Ethical Intercultural Communicators?
Intercultural Communication Ethics: Contemporary Issues
Global Standard Procedure and Local Justice Issues
Corporate Responsibility and Local Customary Practice
Cultural Value Clash and Communication Preference
Multiple Ethical Positions: Assessing Pros and Cons
Ethical Absolutism Position
Ethical Relativism Position
Ethical Universalism Position
Meta-Ethics Contextualism Position
Becoming Ethical and Flexible Intercultural Communicators
Becoming Ethical: Ten Questions to Consider
Becoming Flexible: Final Passport Do-Ables
References
Glossary
Index
Title:An introduction to intercultural communication : identities in a global community /
Author(s):Jandt, Fred E. (Fred Edmund)
Publication:Thousand Oaks, CA : SAGE,
Edition: 7th ed.
Year:2012
Description:XVII, 389 p, p. : ill. ; 23 cm.
Language:English
Standard No:ISBN: 9781412992879 (pbk); 1412992877 (pbk) LCCN: 20-114904
SummaryFilled with thought-provoking examples, photos, quotes, cases, and stories that spark students’ interest and challenge them to reconsider existing viewpoints, the Seventh Edition of An Introduction to Intercultural Communication prepares today’s readers to successfully navigate our increasingly global community. Using a historical framework that places current topics in context, author Fred E. Jandt integrates media as a variable in advancing issues and ideas, offers a full chapter on women and family, and retains his non-biased presentation of all cultures and ethnic groups. Extremely relevant, this Seventh Edition includes a new focus on social media as well as new challenges evident in ethnic and religious conflict, the role of women, and technology.
Contents
Part I. CULTURE AS CONTEXT FOR COMMUNICATION
1. Defining Culture and Identities
2. Understanding Face-to-Face and Mediated Communication
3. Culture's Influence on Perception
Part II. COMMUNICATION VARIABLES
4. Barriers to Intercultural Communication
5. Nonverbal Communication
6. Language as a Barrier
Part III. CULTURAL VALUES
7. Dimensions of Culture
8. Dominant U.S. Cultural Patterns: Using Value Orientation Theory
9. Comparative Cultural Patterns: Arab Culture
10. Culture and Gender
11. Contact Between Cultures
PART IV: CULTURES WITHIN CULTURES
12. Immigration and Acculturation
13. Cultures Within Cultures
14. Identity and Subgroups