秀才搬家 发表于 2007-12-9 10:09:21

中级:剑桥商务英语口语模拟

中级:剑桥商务英语口语模拟
Phase II CARD
  A: WHAT IS IMPORTANT WHEN

  Planning a presentation

  ·Finding out about the audience

  ·Researching the topic

  B: WHAT IS IMPORTANT WHEN…?

  Aiming to improve customer service

  ·Staff training

  ·Customer satisfaction

  C: WHAT IS IMPORTANT WHEN …

  ·Managing a project

  ·Encouraging teamwork

  ·Keeping to schedule Phase III Card

  Programme for New Staff

  The manufacturing company you work for would like to introduce a full programme of training for new staff.

  You have been asked to help prepare the programme.

  Discuss the situation together, and decide:

  ·What should be covered by the training programme

  ·How else new staff can be helped to settle into their jobs as quickly as possible
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