资料＋质量管理10大错误
质量管理10大错误＋DOC＋46.47 K一篇充满睿智的文章，质量管理人必能从中得到启示。
内容简介：
1. Limiting quality objectives to traditional quality topics
2. Holding infrequent management reviews
3. Sending out long, complex customer surveys
4. Assuming everyone knows what “nonconforming” looks like
5. Failing to use the corrective action process
6. Applying document control only to official documents
7. Focusing audits on petty, nonstrategic details
8. Training some personnel, but not all
9. Doing anything just because an external auditor told you to
10. Employing someone who only oversees the QMS
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